Even in this rapidly changing world of retail, one of the keys to customer satisfaction is one of the most basic: on-shelf availability (OSA). As a consumer myself, I know the disappointment of arriving at a store only to find … Continue reading
Tag Archives: Out-of-Stock
Increase Assortment and Raise Revenue – Part 2: Product Substitution
In the previous blog, “Increase Assortment and Raise Revenue – Part 1: New Product on Board”, we discussed the trend of retailers looking to boost sales by increasing assortment, either by adding new products or related services. To ensure the … Continue reading →
Inventory Distortion – Part 1: Increase Revenue Quickly by Minimizing Inventory Distortion
Manufacturers and retailers have been scrutinizing the ongoing out-of-stock (OOS) problem for years. As we know, this OOS dilemma is hurting revenue growth for both the retailers and manufacturers involved. The average 8% to 10% OOS, which soars to around … Continue reading →

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