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It is commonly thought that data is the foundation of information, and information is knowledge. Yet to gain true insight, large quantities of data may be needed. Today, big data is a term increasingly being used to describe the massive … Continue reading
Category Archives: Multichannel
Excellence in the Ordinary – Part 2: Growing Revenue
In previous blogs (see Inventory Distortion – Part 1 & 2) we have discussed the advantages that can be gained from reducing inventory distortion, ensuring the right product is on the shelf at the right time; when the customer wants … Continue reading
Why Same Store Sales Don’t Matter
With all due respect to the analysts, journalists and consultants who make a living keeping track of all the companies that comprise the retail industry, it has been my opinion for some time now that the popular measures reported on … Continue reading
Retail Resolutions
It’s that time of year again, when everyone begins to make New Year’s resolutions, and it should be no exception for retailers. I know that 2012 forecasts have already been made, and the sales goals have been submitted, so the … Continue reading
Retail Grocery in 2012 and Beyond
The traditional ways of looking at retail profitability considers customer purchasing behaviors as well as product costs, costs to serve the customers, operational expenses and other such factors. Grocers profitability is affected even more by secondary factors, typically related to … Continue reading
Who owns profitability in retail?
It is not uncommon for success to be shared in retail when times are good, especially when profitability has increased for the organization. However, when profitability drops, fingers are always pointing, but who gets the blame? When trying to understand … Continue reading
The Fallacy of Same Store Sales
Today, Wall Street investors use same store sales as an indicator of the viability and investment potential of a retailer. By analyzing how well existing stores perform during a particular month or quarter compared to that same time period in … Continue reading
Identifying greater profits and sales with RFID
Having learned from past failures, lately more and more retailers are discussing their new and improved implementation of RFID. This new attitude towards RFID is encouraging in light of its history.
Lumbering Along, In Search of Profits
I realized we were in desperate times when store managers began debating whether to sell caramels at the checkout area for $.39 each, or 3/$1.00. When emails were being sent out to the district showing that one store had sold … Continue reading
Exception Based Reporting (EBR) is DEAD
After implementing supply chain and inventory management solutions with manufacturers and retailers for over 16 years, I have come to realize that there are several issues that highlight the archaic approach of exception based reporting (EBR) solutions. Fundamentally, the legacy … Continue reading