The economic downturn impacted your company and your department. You’ve probably lost staff and budgets have been trimmed. However, you’re still expected to deliver results at equal or better than previous.
Author Archives: Francis Clark
Process is too often ‘assumed’ to be correct and working
The main reason employees are so resistant to new systems is that every new process will mean more reports. We all know that store level employees are already inundated with more reports then they can handle. Any time I meet … Continue reading

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