The Retail Puzzle

The Retail Puzzle

Retail can be viewed as one giant puzzle, consisting of thousands of pieces, one for each entity that makes up the organization.  When all of the pieces are in their correct location it forms a beautiful image of profit.  But what happens when a piece falls out or gets lost?  Who notices it first?  How…

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Know Your RRA (Revenue Reducing Activities)

Making sense of Big Data in Retail - Point of Sale Big Data is a good thing.  Big Data in retail is a greater thing.  And Big Data in retail POS is the greatest thing.  Seriously, the data that can be mined here goes above and beyond sales and customers.  Now for the sake of this…

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Thought Challenge

Today more than ever Loss Prevention is less about Loss Prevention and more about being fully integrated into the entire business. For example, how many times have you been involved in initiates that are not specific to driving down shrink but really about driving profitability to the organization? It is happening more than we realize…

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Retail, Retold

Our company just came back from NRF 2014’s The Big Show.  And it was everything you would imagine it to be.  There were companies selling technology and services for literally every facet of retail, and there were retailers there accounting for almost every type of retailer, and from just about every place on our globe….

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Missing a Sale Right Under Your Nose

It’s the Last Three Feet of the Supply Chain that Counts Most From the consumer’s perspective there are few things more irritating than making a trip to a store and finding the item is out of stock. Whether you are in the grocery, apparel, hardware, auto parts, or any customer facing retail business, lost sales…

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Scooter, Honda, BMW… Shopping for Profit Amplification (Part 2)

Race-car performance or daily driver practicality So maybe the BMW is a faster, more reliable package…But what about user friendliness? Manageability? Is it a daily driver or just a race-car? Just as when you shop for a car, it matters not only how far your profit and sale amplification vehicle can take you, how fast…

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Scooter, Honda, BMW…Shopping for Profit Amplification (Part 1)

There’s nothing quite like shopping for your first car.  Armed with a nominal budget and wits, you set about searching for the perfect automobile that would carry you into the future and unlock all the opportunities you’ve been missing. The possibilities are overwhelming—everything from the powder blue scooter at $2,000, to the Honda at $20,000,…

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Retail is TEEMING with ‘Decision Makers’

Retail is a People Business both in terms of dealing with customers and the volume of people  interacting with the business, internally and externally. Perhaps no other business has so many individuals making decisions.  These decisions determine the success or failure of a single transaction and are compounded all the way to the success or…

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Tracking the Use of RFID – part 1: Where in the world is RFID?

Who’s heard anything about RFID lately?  I know I haven’t.  And it appears Google hasn’t either. A quick Google search turns up a dozen articles on all the promises and problems RFID brought with it on it’s somewhat tumultuous introduction to the retail industry, but nearly every one dates back to 2007-8, and RFID technology…

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Can You Limit Your Company’s Exposure to Organized Retail Crime?

Organized Retail Crime (ORC) is part of both an internal and external assault on retailers. The power of ORC comes from being more aware of the retailers operational weaknesses. ORC doesn’t just happen.  Someone doesn’t just stumble into a store and decide that stack of jeans would look nice in their closet.  ORC is BIG…

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